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RE: Frustrations of Modern Life: Customer Service Phone Calls and Outsourcing!

in Rant, Complain, Talk2 years ago

It's the vulture capitalists and boards of directors to blame for this shit. It's always about maximizing profits and minimizing costs, no matter what the consequences are. I thankfully have had decent luck myself with the customer service groups that I've dealt with but we don't have many different things like you do. I think we might diversify a little bit for a few reasons but hoping to keep the same card company since it's helped us well enough so far.

It's crazy and sad that these countries get or use equipment that is obsolete in countries like America or European ones and have to support everything based on that.

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"The purpose of a corporation is to make profits."

It's a phrase from way back that has always stuck in my head. And yet we give corporate entities "personhood" in the eyes of the law... and so we end up with these munted shitshows everywhere. As I mentioned, I used to work in the IT field, and everything was about maximizing sales and minimizing costs... nobody really gave a flying flip about manufacturing a quality product.

Yeah there’s a whole lot of that right now. Maximize the money and minimize the cost it takes you to get there.

I’ve actually started to consider starting our own corporation. If corps are people then we might as well take advantage of their bullshit! I know there’s got to be benefits to it, a bit of risk but certainly it’s not a bad move if all of them are doing it.