You've worked in a place where people were upset about a new microwave? O_O
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Yes, one of my client companies. It was a very big thing for them at the time - took a full week to sort out. :D
I would ask if you were joking, but I remembered a case where someone I knew had to provide detailed instructions to push a standard webform button which had "ok" or "submit" or something fairly standard on it.
I still can't even.