AI can be good, but cannot replace the real human interaction, which is nowadays rare on the Steem blockchain. This post is a perfect example.
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You are right the interaction on Steem is lagging. I do believe that communities will do a great bit to replace that.
As for AI, I will state that it depends upon the task at hand. AI is fabulous at those repetitive tasks which do not require a lot of creativity. For now AI is lagging in that area although it could change soon.
I dont have a link but Microsoft created an AI program that is designed to leave comments on social media. It reads the post and then formulates a pertinent reply.