Artificial intelligence (AI) won’t just change how customers interact with organizations – it will change how service employees interact with customers as well. AI will dramatically impact how we deal with the mundane in customer interactions using support software for voice and chat.
Mitek: New partnership provides Mitek solution leaders deeper insights into the mortgage, consumer and trade market segments.
How will chatbots impact B2B loan services?
Chatbots might seem like an obvious fit for consumer-oriented applications, but even as the power of AI grows